ok688's Privacy Policy — Your Data Is Our Responsibility
This policy explains in detail how your personal information is collected, stored, and kept secure while you use the ok688 platform.
Introduction & Scope
ok688 ("we", "us", or "the platform") is a trusted provider of online gaming and sports betting services in Bangladesh. This Privacy Policy ("Policy") applies to the ok688 website, mobile version, and all related services.
By using our platform, you agree to the terms of this Policy. We treat the security and privacy of your personal information as our highest priority. Protecting every user's privacy is our ethical and professional responsibility.
Before reading this Policy, please keep in mind: this is a legal document that establishes the basis for data management between you and ok688. If you have any questions, please contact our support team.
SSL Encryption Protection: All data transmitted on the ok688 platform is secured through SSL/TLS encryption. Your financial and personal information is protected from unauthorized access by third parties.
What Information Is Collected
ok688 may collect the following types of information in order to provide its services:
2.1 Identity Information
Information you provide during account registration, such as:
- Full name
- Date of birth (for age verification — must be 21 years or older)
- Email address
- Mobile number
- National ID card or passport number (for KYC verification)
2.2 Financial Information
Information required to process deposits and withdrawals, such as account details linked to bKash, Nagad, Rocket, or bank transfers. We never store your full bank PIN or password.
2.3 Technical & Usage Information
Information collected automatically while using the platform:
- IP address and device information
- Browser type and version
- Time spent on the platform and pages visited
- Login and logout timestamps
- Cookies and session tokens
2.4 Communication Information
If you contact our support team via live chat or email, records of those conversations may be retained for the purpose of improving service quality and security.
Purpose of Data Use
ok688 uses collected information only for the following purposes:
3.1 Account Management & Verification
Information is used to confirm your identity and age, maintain account security, and prevent unauthorized access.
3.2 Financial Transaction Processing
Financial information is used to smoothly process deposits (minimum ৳300) and withdrawals (minimum ৳800), and to maintain transaction history.
3.3 Service Improvement & Personalization
Your preferences and usage patterns are analyzed to deliver a better gaming experience, present relevant promotional offers, and improve platform performance.
3.4 Security & Fraud Prevention
Information is analyzed to detect suspicious activity, prevent money laundering, and ensure responsible gaming.
3.5 Legal Compliance
Information may be provided in response to applicable laws and regulations, and to lawful requests from law enforcement authorities.
Sharing Information with Third Parties
ok688 does not sell, rent, or share your personal information with third parties for commercial purposes. However, information may be disclosed in the following limited circumstances:
4.1 Payment Processors
Only the information necessary to complete transactions is shared with bKash, Nagad, Rocket, and authorized banking partners. These partners have their own privacy policies that apply to their services.
4.2 Technology & Software Partners
Minimal information necessary for service operation may be shared with technology partners such as game providers including Pragmatic Play, Evolution Gaming, and Spribe. They operate under strict data protection agreements.
4.3 Legal Obligations
Information may be disclosed to competent authorities pursuant to court orders, lawful investigations, or other legal processes. In such cases, we always seek to protect the interests of our users.
Important: ok688 never sells or transfers your complete identity, financial, or account information to third-party advertisers or marketing agencies.
Cookies & Tracking Technologies
Cookies and similar technologies are used to ensure the proper functioning of the ok688 platform and to improve the user experience.
5.1 Essential Cookies
These cookies are essential for the core functionality of the platform. They are used to keep your login session active, manage security tokens, and remember your preferences. These cookies cannot be disabled, as the service does not function properly without them.
5.2 Functional Cookies
These store your language preferences, display settings, and other personalization information. They make each of your visits more convenient.
5.3 Analytical Cookies
These cookies are used to understand which parts of the platform are used most. This information is analyzed in aggregate and no individual is identified.
5.4 Cookie Controls
You can limit or disable cookies by changing your browser settings. However, this may affect some functionality of the platform.
Data Retention & Deletion
ok688 retains your information only for as long as it is needed to provide services or to meet legal obligations.
6.1 Active Account Data
All necessary information is retained while your account is active. Financial transaction records are kept for a specified period for audit and legal compliance purposes.
6.2 After Account Closure
If your account is closed or you request deletion, your personal information will be securely deleted or anonymized after the required legal and regulatory retention period has ended.
6.3 Data Security Measures
Stored information is protected using industry-standard encryption. Server access is strictly controlled, and regular security audits are conducted.
Your Rights & Choices
As a user of the ok688 platform, you have the following rights over your own information:
7.1 Right to Access
You may find out at any time what information ok688 holds about you. Contact our support team to obtain this information.
7.2 Right to Rectification
If any information stored in your account is incorrect or incomplete, you may request that it be corrected. We will verify and make the necessary changes within a reasonable time.
7.3 Right to Request Deletion
You may request deletion of your account and associated data. However, some information may need to be retained for a specified period due to legal obligations.
7.4 Right to Opt Out of Marketing Communications
If you do not wish to receive promotional messages from ok688, let our support team know at any time. We will stop communications according to your preference.
7.5 Right to Data Portability
In certain circumstances, you may request to receive the data you have provided in a structured, easily usable format.
Responsible Gaming & Data Protection
ok688 is committed to responsible gaming. Our platform is for individuals aged 21 and above only. Information collected for age verification is stored with the highest level of security.
We monitor users' gaming behavior to ensure no one is at risk of excessive gaming. This monitoring is entirely in your interest and is never shared with third parties.
To learn more about responsible gaming, visit our Responsible Gaming page.
Policy Changes & Updates
ok688 reserves the right to change or update this Privacy Policy as needed. For any significant changes, we will post a clear notice on the platform.
Continued use of the platform after changes will be considered acceptance of the updated Policy terms. We recommend checking this page regularly.
If you have difficulty understanding any part of this Policy or have any questions, our support team is available 24/7 to assist in Bengali and English.
Privacy Contact
If you have any questions or concerns about this Policy or your personal information, please contact us.
Live Chat Support
Get instant assistance 24/7 in Bengali and English. Our trained team is ready to help with any privacy-related matter.
To learn more about managing your account and our services, visit our FAQ page or Terms & Conditions.